You will need the Profile Unarchive permission to perform this action.
There are multiple ways to unarchive a person profile.
Version 7
From Their Profile
You can find the person you need to unarchive by typing their name into the top search bar in the upper right of the screen.
– OR –
Go to "Contacts" in the left-hand navigation menu. Click on "Filter," type in the name, and set the Archived filter to "Yes" to show archived profiles.
Once you find the person, click on their name to open the profile. Click on the blue "Actions" button in the upper right area, and select "Unarchive." Or you can choose Archived" below the person's name.
A pop-up will appear asking you to enter the reason this person is being unarchived. Complete the required fields. Click "Save" to complete the action.
The profile will now be active again, and the unarchive reason will be added as a note to their profile.
In Bulk
You will need both the People Archive and Reporting permissions to unarchive in bulk.
Navigate to the People Query Builder in the left-hand menu: Reporting > Query Builder > People.
Build a query that returns the people you want to unarchive. Make sure to remove the filter “Is Archived = No” so that archived individuals are included. You can add other filters as needed.
Run the query to see the results by clicking on "Run Query." Use the checkboxes to select the appropriate individuals. Click on "Mass Change" from the "Bulk Actions" menu above the results area.
In the pop-up that appears, under Perform an action on profile, choose "Unarchive profile" (found under the Status section). Enter the required reason for unarchiving.
Optionally, you can choose to unarchive their family members as well.
Click "Save."
You will be taken back to the "Perform Mass Change" pop-up.
Click on the "Update Profiles" button.
A confirmation box will appear asking if you’re sure you want to proceed.
Enter the number of profiles to confirm and click "Continue." The selected profiles will be unarchived, and the reason provided will be added as a note on each profile.
Version 6
From Their Profile
Navigate to their profile and click on "Actions > Unarchive" in the upper right area.
A pop-up will appear asking you for the reason this person is being unarchived. Complete the required fields, and click on "Unarchive" to complete the action. These answers will be added as a note to the person's profile.
In Bulk
You will need both the People Archive and Reporting permissions to unarchive in bulk.
Navigate to the People Query Builder in the left-hand menu, via Reporting > Query Builder > People, and construct a query that returns the people you are interested in unarchiving.
Next, click on "Mass Change" from the "Actions" menu right above the results area.
In the pop up that appears, select "Unarchive" from the "perform an action on profile" drop down.
A pop-up will appear asking you for the reason you are unarchiving these people. Enter the required information, and click on "Done." You will be taken back to the "Perform Mass Change" pop-up.
Finally, click on the update button to perform the bulk unarchive. The unarchive reason will be added as a note on the profiles that were unarchived.
