You must have the Write Background Checks permission to perform this action.
Background checks can only be deleted while they are Invited, meaning the applicant hasn't submitted their information yet. Deleting an Invited check also removes its Background Check safeguard. To delete one, go to Contacts > Screenings > Background Checks from the left-hand menu.
Then locate the background check you want to delete, click the 3-dots menu at the front of the row, and choose Delete from the menu that opens.
Once the background check status moves to Pending or Complete, it can no longer be deleted. Instead, you can archive it by clicking the 3-dots menu at the front of the row and choosing Archive. Archived checks are hidden from the list by default. To find them again, click Filter, set Is Archived? to Yes or Both, and click Search.
Tip: Record your decision before you archive a completed check. Archiving a check that is still Ready For Decision removes it from System Tasks on the Home dashboard, even though no decision was made.
A safeguard linked to a background check can't be deleted. If you try, you'll see the message "This safeguard is linked to a background check and cannot be deleted."