Members can give to your church from the app in a few taps. They choose the amount, where the gift should go, and how often to give. The app then hands them to your church's secure giving page to enter or confirm payment, which is where card details are always handled.
Giving does not require an account. A member who is signed in gets extras: their recent amounts as one-tap options, their saved payment methods carried across, and access to their giving history and statements.
Making a gift
Open the giving screen
Open the app and tap the three-bar menu in the top left to open the side menu.
Tap your church's giving item in the menu. Churches name this themselves, so it may read Give, Give Now, Giving or something else.
Tip: Your church may also place a giving button directly on the home screen or on any screen it builds, so a member can often reach giving without opening the side menu at all.
Fill in the gift
The giving screen collects everything about the gift before any payment happens. Working down the screen:
Giving portal - a pill at the top, shown only when your church has published more than one giving portal. It picks which portal the gift goes through.
Amount - typed in directly.
Recent amounts - a row of one-tap options under the amount, showing what that giver has given before. Signed-in members only, and it turns a repeat gift into a single tap.
Designation - where the gift should go, chosen from the funds your church has made available.
Frequency - One Time, or one of the recurring options your church offers.
Date - the date label follows the frequency. It reads WHEN for a one-time gift and STARTING ON for a recurring one, so a member can see at a glance which kind of gift they are setting up.
When everything is set, tap Continue.
Finish the gift on the giving page
Tapping Continue opens your church's secure giving page in the browser, already filled in with everything the member just entered. They confirm the details and complete the payment there.
This is intended behavior rather than the app dropping the member. Card entry and payment deliberately happen on the secure page rather than inside the app. For a member who is signed in, the app hands the session across securely, so they arrive already signed in with their saved payment methods available, and no sign-in token ever appears in the address bar.
Tip: When a member says giving "kicked me out to a website", that is the flow working as designed. Reassure them that the page is your church's own secure giving page and that their gift is not lost.
History, reminders and empty states
See your giving history and statements
Two destinations sit behind the menu on the giving screen for members who are signed in:
My Giving - opens the Financial tab of the member's own profile, where their transactions, pledges and recurring schedules live.
Giving Statement - generates and downloads the member's own giving statement.
Members can also manage their saved payment methods and their recurring schedules from that Financial tab, without needing to contact your church.
Tip: If a member asks why an amount in the app does not match a figure on your side, check whether they chose to cover the processing fees. The amount a giver recognizes includes any fees they covered, while a fund-level figure is the net amount.
If a member already gives regularly
When a member has active recurring gifts, the giving screen shows a reminder that links straight to their recurring schedules. This is worth pointing out to anyone who is about to set up a second recurring gift by mistake, since it takes them to the existing one first.
If the screen says there are no giving portals
A member seeing No giving portals with the message that there are no giving options available right now means your church has no giving portal published. It is a setup step on your side rather than a problem with the member's app or device.