Use this task when you want a person in the workflow queue to pause progression for a set amount of time. Once the time expires, they will automatically move on to the next task in the process.
The following configuration is available:
Name - the name of the task. This appears in the left hand task listing and wherever the task is shown (change logs and drop downs).
Description - a brief description for the task. This only appears in the left hand task listing.
Delay Type - gives options to define how long the person should stay paused in the queue. You can select from the following options:
Fixed Delay - how long the system holds the person until the next task is triggered
Until Specific Date/Time - fixed date and time that can be set
Specific Day of the Week - waits until the next instance of the day chosen
Wait Until Condition is True - allows selection of a query that can identify when someone should resume progress through the workflow
Target Times - Other than the Specific Date/Time option, each of the delay types can have target times set, which will prevent someone from moving to the next task outside of set hours. This is useful to prevent text messages from sending during inconvenient times, to make sure assignments are sent to assignees during hours they work or serve, and to make sure notifications go out after service or event times.
Once you are finished configuring the task, click Save Now to finish adding it to the workflow.