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How would a person manage their email preferences?

Describes how a person can manage their email preferences or unsubscribe from or resubscribe to church communication.

A person can always manage their own email preferences. To manage another person's preferences on their behalf, you will need the Limited Write People permission.

Every manual email sent from One Church Software — including automated emails that originate from a workflow — must include an unsubscribe link. This gives the recipient control over the communication they receive by email.

You can add a mail-merge variable named {unsubscribe_link} to control where the link appears and how it looks, which is helpful when you work from a saved email template. If One Church Software does not find that variable in the body of the email being sent, it inserts its own link automatically (shown below).


Managing email preferences

A person can edit their email preferences from the Info tab of their One Church Software profile. In the Emails section, click the bell icon next to an email address to open the preferences screen.

Someone with the Limited Write People permission can open the same screen from the bell icon to opt a person in or out on their behalf.

The Email Preferences window lists the types of email the person can choose to receive:

  • General communication from the church

  • Event invites

  • Serving assignment requests

  • Group discussions

Select the checkboxes for the emails you want to receive and click Save. Use show selections only or uncheck all at the top of the list to adjust your choices quickly. To stop all communication at once, open the Unsubscribe section and select Unsubscribe from all email communication.

Tip: Unsubscribing from email communication only affects emails your organization sends manually. Transactional or on-demand emails — such as a payment receipt or a password reset — are still delivered.

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