Communication
Learn the various ways to communicate to others from within One Church Software.
25 articles
How do I access Communication tools and configuration options (Email, Text, & Push Notifications)?Describes where Email, Text Messaging, and Push Notification options & configuration tools are located.
How can I create a QR code to link to my Giving Portal or other public pages?Describes how to create QR codes.
How to use the text editor when writing Emails or descriptions for Group, Events, Etc.Describes how to use the text editor when writing or creating email messages or for description fields in One Church Software,
Chat
Contains the support documentation on One Church software chat
What is One Church Chat?Introduction to One Church Chat — what it is, who can use it, and the Member Chat Pro add-on.
How do I use channels in Chat?Describes how to find, join, and manage channels in One Church Chat.
How do I send Private Messages in Chat?Describes how to start one-on-one and group Private Messages in One Church Chat.
How do I send messages in Chat?Describes how to write, format, reply to, react to, and attach files to messages in Chat.
How do I use threads and forum channels in Chat?Describes how to use threads and forum channels to keep conversations organized.
How do I use polls, pins, files, and search in Chat?Describes how to run polls, pin messages, browse channel files, and search in Chat.
Staying safe in Chat: Block, Ignore, and ReportingDescribes how blocking, ignoring, and reporting work and how they differ.
Chat moderator access and permissionsDescribes the Full Read Chat and Full Write Chat permissions and what they grant.
How do I send emails?Describes various ways to email individuals and groups, from the different modules.
How do I use the Email builder client?Describes how to use the email builder to send emails to people & groups, add attachments, and schedule emails to be sent at a later time.
How do I create and insert email templates?Describes how to create, view, export, link and categorize email templates.
How to set your email signatureDescribes how to access, set, and update your email signature
How do I bulk email parents and guardians?Describes how to send bulk emails to parents or guardians of children in a group or a segment.
How do I remove an email from the blocked list?Describes the various ways to resolve different blocked email errors
How would a person manage their email preferences?Describes how a person can manage their email preferences or unsubscribe from or resubscribe to church communication.
How do I enable text messaging?Describes how to setup and enable text messaging on your subscription.
How do I send a text message?Describes how to send a text message individually or in bulk
How do I verify my text messaging phone number?Describes how to verify your SMS number. Only text messages from verified phone numbers will be sent.
Why should I verify my text messaging number?Describes the benefits of verifying a text messaging number
How do I set up keyword text messaging?Describes how to set up keyword (sms) text messaging and automatic responses.
How do I opt out of text messaging?Describes how to opt out of text messages, opt in or resubscribe to texts.
How does the MailChimp integration work?Describes how to setup the MailChimp integration and how it functions.