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How do I bulk email parents and guardians?
How do I bulk email parents and guardians?

Describes how to send bulk emails to parents or guardians of children in a group or a segment.

Updated over a week ago

Users will need Reporting and Limited Email permissions, along with other appropriate settings to appear in the Query Builder, to perform this task

The system allows you to bulk email parents of children in a group or a segment that you create. Bulk emailing the parents can only be performed from the Reporting Module.

From the left navigation menu, select Reporting > Query Builder > People, then build your query.

After your query has been built scroll to the bottom of the page and select the "View Results" button. Then select "Send Email" button from the "Actions" button dropdown.

The Email builder client will then appear and you can select the box next to "Parent's email." Use this option if the query returns children and you want to reach the parents/guardians.

NOTE: This will email the family members who are married (or in a relationship) within the child's family. If none, then the family manager will be emailed.


TIP: When building your query, if emailing multiple parent groups, Select Group Name under Group and change "equal" to by clicking the text > and change the search to "is in list," enter any groups you would like to email.

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