Skip to main content
All CollectionsCommunicationText Messaging
How do I opt out of text messaging?
How do I opt out of text messaging?

Describes how to opt out of text messages.

Updated over 5 months ago

Recipients opting out of text messages

Each person can change their preferences for communication at any time.

The recipient can text STOP to the same receiving phone number to opt out of text messages at any time. You will receive a text message that states: "You will no longer receive communication from _______________ via text message. Text START or UNSTOP to opt back in."

Admins opting someone from receiving text messages

You will need Full SMS permission to complete this task.


From the top"cog" menu, choose "Text messages" and go to the "Logs" tab. Select the "Opt Outs" sub button.

Then, enter the phone number you want to opt out of receiving text messages.


Other Helpful Articles ​

Did this answer your question?