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How do I opt out of text messaging?

Describes how to opt out of text messages, opt in or resubscribe to texts.

Updated over a week ago

Recipients opting out of text messages

Each person can change their preferences for communication at any time.

The recipient can text STOP to the same receiving phone number to opt out of text messages at any time. You will receive a text message that states: "You will no longer receive communication from _______________ via text message. Text START or UNSTOP to opt back in."

Admins opting someone out from receiving text messages

You will need Full SMS permission to complete this task.


From the top "cog" menu, choose "Text messages" and go to the "Logs" tab. Select the "Opt Outs" sub button.

Then, enter the phone number you want to opt out of receiving text messages.


Admins opting someone back in to text messages

A user (or someone with Full SMS permission) can edit the text preference from the "Info" tab of their One Church profile. Select "edit section" in the Contact section and click the box under the mobile number to opt them back in or resubscribe to texts.

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