Skip to main content

How do I set public visibility settings?

Describes how to control where sermons, events, groups, forms, and giving appear publicly.

You will need the Permissions Limited permission to change Public Access settings. With more than one organization, you need it at the organization you are setting up, and an archived organization cannot be changed. Giving portals are managed separately and need Contributions Settings.

You control whether sermons, events, groups, forms, and giving appear in the public portal and for logged-in guest users.


Where to set public visibility

Public visibility for sermons, events, groups, and forms lives in one place: Settings & Tools (cog icon in the tool-bar) > Public Access. The page has a tab for each area: General, Events, Groups, Forms, and Sermons.

  1. Open Settings & Tools > Public Access.

  2. On the General tab, use Public Portal Enabled? to turn the public portal on or off.

  3. Open the tab for the area you want to manage (Events, Groups, Forms, or Sermons). In the Public Visibility section, under Allow access to the following, check or uncheck where that area should appear.

The Public Access page with its General, Events, Groups, Forms and Sermons tabs.

Note: Web embeds are not affected by these settings.

Public portal

If unchecked, the area will not appear in the top menu of the public portal or on its home page. If Public portal is unchecked for every area, the public portal is no longer accessible. Anyone who visits it directly is redirected to your church's login page, and the link to the public portal on the login page is removed.

Mobile app

The Mobile app option that each area used to have has been removed. Sermons, events, forms and groups can no longer be hidden from the My One Church app or branded apps with this setting.

Logged in guest users

If unchecked, guest users who log into the main system (for example, https://<subdomain>.onechurchsoftware.com) will not see the area. It is removed from their side menu, and they cannot open its listing screen or any records within it.

This only applies to guest users. Logged-in users with custom, role-based or Super User access always have access regardless of these settings. Changes take effect for a guest user the next time they refresh their browser or log in.


With more than one organization

If your account has more than one organization, each organization has its own public site, and its Public Access settings are kept separately. With one organization, nothing changes for your visitors. How do public sites work with more than one organization? covers addresses and the organization switcher. What is an organization? explains organizations.

What each organization sets

  • Public Portal Enabled? - whether the organization's public site is on.

  • Branded path - the organization's own public address, such as /public/[path]/. It can be 2 to 50 lowercase letters, numbers and single dashes, cannot be a page word such as events, give, forms or app, and must be unique in your account.

  • Switcher - whether the organization takes part in the organization switcher on the public site.

  • Area tabs - the listing titles, images, field choices and visibility on the Events, Groups, Forms and Sermons tabs.

An organization that has not saved its own settings uses the default organization's. The first time you save Public Access for an organization, it starts from a copy of the default organization's settings.

A new organization's site starts off

A new organization starts with its public site turned off and its Switcher turned on, so its empty site is not live until someone turns it on. When Version 8 was released, every existing organization took the account's previous Public Portal Enabled? setting.

The organization switcher appears on the public site only when at least two organizations take part and the one being viewed is one of them. An organization takes part when it is not archived, its site is on, its Switcher is on, and at least one area is visible.

What visitors see

  • A listing shows the organization's records plus records available to All.

  • The menu follows the organization being shown. Give appears only if that organization has an enabled giving portal.

  • On the Give page, giving portals available to All show only under the default organization.

  • A logged-in guest's menu follows the organization of their Campus Attended, else their primary organization, else the default organization.

Warning: Organizations on the public site are a display, not a wall. Published records are public to anyone at your account's address. The organization filter decides what a list shows. It does not keep a record secret, and a link to a record under the wrong organization redirects rather than refusing. Do not promise anyone that one organization's public records are hidden from another organization's visitors.


Giving portals

Giving visibility is managed per giving portal rather than from the Public Access page. Go to Contributions > Settings > Giving Portals, where each portal has an Enabled status and a Listed? setting that control whether it is publicly available and shown. Open a giving portal to adjust how and where it appears.

The Giving Portals list under Contributions settings, with Enabled and Listed? columns.

Other Helpful Articles

Did this answer your question?