You will need the Locations permission to add, edit, switch off or delete a campus. Anyone with a campus limit, an organization limit or a campus override is refused when switching off or deleting a campus. Campuses are available on Core Plus subscriptions only.
There are five things you can do to a campus: switch it off, delete it, merge it into another, convert it to a venue, or move it to another organization. Only switching a campus off can be reversed.
This article covers adding a campus, switching one off, and deleting one. How do I merge, convert or move a campus? compares all five actions and covers merge, convert and move. What is the difference between a campus and a venue? explains which you need.
To manage your campuses, open Settings & Tools (Cog icon in the tool-bar) and go to Campuses. Campuses and venues now have separate lists, so rooms and buildings that only hold bookings are under Venues.
Adding a campus
Click the blue + Add New button.
Enter a Name for the campus.
Optionally add a Description and an Address, and set whether the campus Is Active? When multi-campus is on, you can also set the campus's Time Zone.
If your account has more than one organization, choose the campus's Organization. It is required, an archived organization cannot be chosen, and you must be able to reach the organization you pick.
Click Save.
A new campus belongs to the default organization unless you choose another.
Multi-campus turns on by itself when your plan includes it and two or more campuses are active. It is not a switch you flip.
Saving a campus cannot turn it into a venue, and it cannot change the campus's organization. Those are separate actions, covered in How do I merge, convert or move a campus?
An active campus cannot be saved in an archived organization. An inactive one can still be edited.
How do time zones work across campuses and organizations? explains how a campus's time zone works.
Switching a campus off
Switching a campus off (making it inactive) is the only campus action you can undo. Switch it back on at any time.
Open the campus by clicking its name, or by selecting View from the three-dot menu.
Open the Actions menu and choose Edit.
Turn off the Is Active? toggle.
Click Save.
What switching off does
It changes only that one setting. No records, limits, overrides, rooms or primary campuses change.
An inactive campus cannot be newly chosen on a record. Records that already have it keep it and still save.
Staff limited to an inactive campus stay limited to it and keep its records.
Warning: If switching a campus off leaves fewer than two active campuses, multi-campus turns off for everyone. Campus limits, campus overrides and campus routing rules on forms stop applying until a second campus is active again. Campus facility approvers keep working, because they follow your plan.
Deleting a campus
Warning: Deleting a campus is permanent and all or nothing. It never moves records to another campus. If you only want to stop using a campus, switch it off instead. If you want its records to land at another campus, merge it instead.
On the campus list, open the three-dot menu for the campus you want to remove, or use the Actions menu on the campus.
Choose Delete.
Review the counts. The window shows how many of each type of record will be affected, split into Only Here and Also Elsewhere.
Type DELETE to confirm.
What deleting does
Records only at the campus become available to All, and people only there become unplaced. With more than one organization, a record or person with no other organization takes the campus's organization.
Financial records stay in their organization.
The campus's address, facility requests, approvers, campus overrides there and workflow campus branches are deleted. Workflow set-campus steps, form answers and app devices that named it are cleared.
When delete is refused
You try to name another campus for the records. Delete never moves records, so the window offers Merge instead.
A room or item at the campus has a booking, an event, a check-in room or check-in history.
A role, or a staff member who can sign in, has a limit holding only the campuses being deleted. The window names them and offers Merge.
With more than one organization, you have a limit and deleting would give someone else more access than you hold yourself.
You have a campus limit, an organization limit or a campus override.
How do I merge, convert or move a campus? lists exactly what happens to each type of record, and covers merge, convert and move.