Getting Started
General questions about One Church Software to help you get started.
13 articles in this collection
Written by Jorge
Written by Jorge
About One Church Software
Who we are and what our goal is for our customers
Written by Jorge
Updated over a week ago
Updated over a week ago
Where are your terms of service and privacy policy?
Website links to important online documents.
Written by Jorge
Updated over a week ago
Updated over a week ago
Is my data safe and secure?
Information about data security and how back up frequency and storage.
Written by Jorge
Updated over a week ago
Updated over a week ago
Can I switch from another software?
Advice on switching from another church management system.
Written by Jorge
Updated over a week ago
Updated over a week ago
How do I contact support?
Lists the channels customers can use to receive help
Written by Jorge
Updated over a week ago
Updated over a week ago
Billing and Subscription
How much does it cost?
Contains general pricing information.
Written by Jorge
Updated over a week ago
Updated over a week ago
When will I be billed?
Information on how the billing cycle is determined.
Written by Jorge
Updated over a week ago
Updated over a week ago
How do I change my payment details?
Describes how to change the payment method used on the subscription.
Written by Jorge
Updated over a week ago
Updated over a week ago
How do I upgrade/downgrade my subscription?
Lists the steps to upgrade or downgrade a subscription as well as changing from monthly to yearly billing.
Written by Jorge
Updated over a week ago
Updated over a week ago
How can I view past invoices?
Shows how to download past billing invoices.
Written by Jorge
Updated over a week ago
Updated over a week ago
How do I cancel my account?
Instructions on how to cancel an account.
Written by Jorge
Updated over a week ago
Updated over a week ago