Getting Started
General questions about One Church Software to help you get started.
21 articles
- Getting Started - Onboarding Checklist & Implementation GuideGet started using One Church Software with this implementation plan. Step-by-step instructions for onboarding and implementation.
- Training VideosCentralized location for training videos to help customers learn features within One Church Software.
- How do I contact support?Lists the channels customers can use to receive help
- How do I schedule a training session?Describes how to schedule a video training session with one of our software experts.
- How do I customize the appearance of my software?Describes how to change the colors and logo, icon, and favicon in the software.
- How do I track attendance in One Church Software?Describes the multiple ways that attendance can be tracked through events and the check-in app.
- How do I add, deactivate, or delete a campus?Describes how to add, deactivate, or delete a campus.
- Can One Church be integrated with my website?Describes how you can integrate One Church into your church's website.
- How do I activate or make changes to my subscription?Describes how to activate your subscription during the trial or upgrade an existing subscription.
- How much does it cost?Describes general pricing information.
- When will I be billed?Information on how the billing cycle is determined.
- How do I change my payment details?Describes how to change the payment method used on the subscription.
- How can I view past invoices?Shows how to download past billing invoices.
- How do I cancel my account?Instructions on how to disable auto renewal an account.
- How do I make potential changes to my account and get a billing estimate?Describes obtaining a billing estimate when making possible account changes.