One Church Software Help Center
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Getting Started
Getting Started

General questions about One Church Software to help you get started.

23 articles
Getting Started - Onboarding Checklist & Implementation Guide
Training Videos
About One Church Software
Where are your terms of service and privacy policy?
Can I switch from another software?
Is my data safe and secure?
How do I contact support?
How do I schedule a training session?
Is One Church Software available for churches outside of the US?

Import


How do I import data into One Church?
How can I request for someone to import my data into One Church?

Tips and Tricks


How should I rollout One Church Software to my church? (Implementation Plan)
How to use the Document Library?
How Do I Change the Welcome Message on the Dashboard?
How do I select drop down values without a mouse?
How do I add and edit/delete custom fields?

Billing and Subscription


How do I activate or make changes to my subscription?
How much does it cost?
When will I be billed?
How do I change my payment details?
How can I view past invoices?
How do I cancel my account?

Troubleshooting


The software is stuck, frozen, or lagging...
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