Ready to sign up for One Church Software? Great! We can walk you through the process over the phone at (855) 932-0007 (more about contacting support can be found here) or you can do it yourself (instructions below).
If you've not yet created an account yet, you can get started by entering your email in the text box on our website and following the instructions in the email you receive.
After you create an account, you can click on the Upgrade Now button located at the top of the screen after you've logged in.
Upgrading your subscription plan
If you are upgrading your subscription plan, or if your trial is ending soon, select the Account Settings button at the top of the side menu and then click on the Upgrade button at the top.
The following fields are available:
Plan: Choose between Core, Core + and Financial Only. See pricing here.
Frequency: Choose to pay month-to-month or save 20% and sign up for the whole year.
Max Person Profiles: This is the number of people profiles you plan to manage within the software.
Auto Upgrade: Whether to upgrade your subscription automatically (prorated) to the next quota tier when you exceed the set quota above.
Allow AI Overage: Shown for the Core Plus plan only. When turned on, the AI Assistant in the Query Builder can keep sending messages after your church's monthly allowance of 50 is used, billed at $0.40 per extra message. It is off by default, and users are blocked at the limit while it is off. The Billing tab shows the current setting as AI Message Overage: Enabled or Disabled. See How do AI Assistant messages, billing, and permissions work?
Promo Code: If you have a promo code enter it here and select "Apply" button.
The Add-ons section allows you to add the App Builder and/or the Accounting Module to your plan, as well as to increase your media storage. All accounts come with 5 GB of free storage.
Tip: If you move from Core Plus to a plan that does not include the AI Assistant, any unbilled AI overage is charged as part of the plan change, and the AI Assistant is locked. Saved AI reports stay available and keep running.
If you would like a fully Branded Mobile App for your church, please contact us for more details.
Entering payment information
Regardless of which method you choose, a pop up will appear where you can select your plan and related details as well as enter payment information if it wasn't previously entered.
The final step is to enter your billing information (if applicable) and selecting "Save".
If you would like to add text messaging to your subscription, please follow the steps in the "Welcome & Confirmation" email that you'll receive after you sign up or read this article.
What happens next?
You will receive a welcome email from the One Church team providing you with a lot of different resources, including how to: