Contributions

Learn about online giving as well as how to track contributions and pledges for your organization.

Jorge avatar JR avatar Lauren avatar
45 articles in this collection
Written by Jorge, JR, and Lauren
Getting Started

How to Generate End-of-Year Giving Statements.

Describes how to generate End-of-Year Giving Statements to be mailed or emailed.
JR avatar
Written by JR
Updated over a week ago

How to update Deposit Bank Account

Steps to change the account Contributions are being deposited to
Lauren avatar
Written by Lauren
Updated over a week ago

How do I manage the giving designations?

Describes how to add, edit, and delete giving designations as well as set which appear in the giving portal.
Jorge avatar
Written by Jorge
Updated over a week ago

How to change the order of designations on the Giving Portal

Describes how to change the order in which designations will appear on your giving portal
Lauren avatar
Written by Lauren
Updated over a week ago

How do I change the Designation Code

How to change Designation code
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Written by Lauren
Updated over a week ago

How do I set up One Church Giving?

Describes how to enroll and set up our online giving platform, One Church Giving.
Jorge avatar
Written by Jorge
Updated over a week ago

Can I temporarily disable the giving portal?

Describes how you can temporarily turn off the giving portal.
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Written by Jorge
Updated over a week ago

Can I change the confirmation emails that get sent out when someone gives?

Describes how to update the design of the confirmation giving emails.
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Written by Jorge
Updated over a week ago

How do I generate giving statements for multiple people?

Describes how to generate giving statements for the entire church or for a subset.
Jorge avatar
Written by Jorge
Updated over a week ago

How do I embed the giving portal on our website?

Describes the steps to add the giving form to any website.
Jorge avatar
Written by Jorge
Updated over a week ago

Can I Text-to-Give to a specific fund?

How to Set up a Keyword for a specific designation
Lauren avatar
Written by Lauren
Updated over a week ago
Transactions

What is a batch?

Describes what a batch is and when one is created.
Jorge avatar
Written by Jorge
Updated over a week ago

When are deposits made?

Describes how long after a payment is processed before the deposit is expected.
Jorge avatar
Written by Jorge
Updated over a week ago

How do I create a batch?

Describes how to create a new batch.
Jorge avatar
Written by Jorge
Updated over a week ago

How do I add contributions?

Describes how to add or import transactions/contributions.
Jorge avatar
Written by Jorge
Updated over a week ago

How to enter an In-Kind Contribution

The process of adding an non monetary donation into Contributions
Lauren avatar
Written by Lauren
Updated over a week ago

How do I edit an existing batch?

Describes how to edit an existing transaction batch.
Jorge avatar
Written by Jorge
Updated over a week ago

How do I delete a batch?

Describes how to delete a batch.
Jorge avatar
Written by Jorge
Updated over a week ago

How do I close/post a contribution batch?

Describes how to close a transaction/contribution batch and optionally post it to accounting.
Jorge avatar
Written by Jorge
Updated over a week ago

How do I find and reopen a closed batch?

Describes how to access and reopen a closed batch.
Lauren avatar
Written by Lauren
Updated over a week ago

What batch reports are available?

Explains what the available batch reports are and how to run them.
Jorge avatar
Written by Jorge
Updated over a week ago

What are unmatched contributions?

Describes what unmatched contributions, how they occur, and how to handle them.
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Written by Jorge
Updated over a week ago

How can I view open and pending batches?

Describes how you can view batches of all statuses.
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Written by Jorge
Updated over a week ago

Can I download a PDF of a batch?

Describes how to download a PDF of the transactions on a contribution batch.
Jorge avatar
Written by Jorge
Updated over a week ago

How do I refund a donation?

Describes how to refund a donor's online transaction (donation).
JR avatar
Written by JR
Updated over a week ago