Contributions | One Church Software Help Center

What is an ACH Return?

Describes when an ACH Return may occur and what each code means.

Written by Jorge
Updated yesterday

Getting Started

Setting up giving portal

Describes how to set up the system for online giving and text giving.

Written by Jorge
Updated over a week ago

How do I manage the giving funds?

Describes how to add, edit, and delete giving funds as well as set which appear in the giving portal.

Written by Jorge
Updated over a week ago

Can I temporarily disable the giving portal?

Describes how you can temporarily turn off the giving portal.

Written by Jorge
Updated over a week ago

Can I change the confirmation emails that get sent out when someone gives?

Describes how to update the design of the confirmation giving emails.

Written by Jorge
Updated over a week ago

How do I generate giving statements for multiple people?

Describes how to generate giving statements for the entire church or for a subset.

Written by Jorge
Updated over a week ago

How do I embed the giving portal on our website?

Describes the steps to add the giving form to any website.

Written by Jorge
Updated over a week ago

Transactions

What is a batch?

Describes what a batch is and when one is created.

Written by Jorge
Updated over a week ago

How do I create a batch?

Describes how to create a new batch.

Written by Jorge
Updated over a week ago

How do I edit an existing batch?

Describes how to edit an existing transaction batch.

Written by Jorge
Updated over a week ago

How do I close/reopen a batch?

Describes how to close a transaction/contribution batch.

Written by Jorge
Updated over a week ago

What batch reports are available?

Explains what the available batch reports are and how to run them.

Written by Jorge
Updated over a week ago

What are unmatched contributions?

Describes what unmatched contributions, how they occur, and how to handle them.

Written by Jorge
Updated over a week ago

How can I view open and pending batches?

Describes how you can view batches of all statuses.

Written by Jorge
Updated over a week ago

How do I delete a batch?

Describes how to delete a batch.

Written by Jorge
Updated over a week ago

How do I add contributions?

Describes how to add or import transactions/contributions.

Written by Jorge
Updated over a week ago

Can I download a PDF of a batch?

Describes how to download a PDF of the transactions on a contribution batch.

Written by Jorge
Updated over a week ago

How do I import transactions into QuickBooks?

Describes the steps to import transactions into QuickBooks Online or QuickBooks Desktop application.

Written by Jorge
Updated over a week ago

Pledges

What is a giving campaign and pledge?

Introduction to giving campaigns and pledges

Written by Jorge
Updated over a week ago

How do I add a giving campaign?

Describes the steps needed to create a giving campaign

Written by Jorge
Updated over a week ago

How do I add a giving pledge?

Describes how to add a pledge to an existing campaign.

Written by Jorge
Updated over a week ago

How do I track progress for giving campaigns and pledges?

Describes how to view progress on both a giving campaign and pledges.

Written by Jorge
Updated over a week ago

How do I delete a giving campaign?

Describes how to delete an existing giving campaign

Written by Jorge
Updated over a week ago

How do I delete a pledge?

Describes how to delete an existing giving pledge from the system.

Written by Jorge
Updated over a week ago

Integrations

How does the Pushpay integration work?

Describes how the Pushpay integration is set up and functions.

Written by Jorge
Updated over a week ago

Envelopes

How do I assign a new giving envelope number?

Describes how to assign a giving envelope number to a person.

Written by Jorge
Updated over a week ago

How do I remove a giving envelope?

Describes how to remove (unassign) giving envelopes from a person.

Written by Jorge
Updated over a week ago

Recurring Schedules

How do I view all recurring giving schedules?

Describes how to view all recurring contribution schedules, both active and inactive.

Written by Jorge
Updated over a week ago

How do I edit an existing recurring giving schedule.

Describes how to modify the details of an existing recurring giving schedule.

Written by Jorge
Updated over a week ago

How do I delete or stop a recurring schedule?

Describes how to remove or stop a recurring schedule from continuing.

Written by Jorge
Updated over a week ago

Businesses

How do I add a business?

Describes how to add a new business.

Written by Jorge
Updated over a week ago

How do I edit business?

Describes how to edit an existing business.

Written by Jorge
Updated over a week ago

How do I delete a business?

Describes how to delete or remove a business.

Written by Jorge
Updated over a week ago

How do I download a business's giving statement?

Describes how to download the giving statement for businesses.

Written by Jorge
Updated over a week ago