Contributions

Learn about online giving as well as how to track contributions and pledges for your organization.

45 articles in this collection
Written by Jorge, JR, and Lauren

Training Video for the Contributions Module

Provides a training video for software users to learn the contributions module within One Church Software.

Written by JR
Updated over a week ago

What is an ACH Return?

Describes when an ACH Return may occur and what each code means.

Written by Jorge
Updated over a week ago

Getting Started

How to Generate End-of-Year Giving Statements.

Describes how to generate End-of-Year Giving Statements to be mailed or emailed.

Written by JR
Updated over a week ago

How to update Deposit Bank Account

Steps to change the account Contributions are being deposited to

Written by Lauren
Updated over a week ago

How do I manage the giving designations?

Describes how to add, edit, and delete giving designations as well as set which appear in the giving portal.

Written by Jorge
Updated over a week ago

How to change the order of designations on the Giving Portal

Describes how to change the order in which designations will appear on your giving portal

Written by Lauren
Updated over a week ago

How do I change the Designation Code

How to change Designation code

Written by Lauren
Updated over a week ago

How do I set up One Church Giving?

Describes how to enroll and set up our online giving platform, One Church Giving.

Written by Jorge
Updated over a week ago

Can I temporarily disable the giving portal?

Describes how you can temporarily turn off the giving portal.

Written by Jorge
Updated over a week ago

Can I change the confirmation emails that get sent out when someone gives?

Describes how to update the design of the confirmation giving emails.

Written by Jorge
Updated over a week ago

How do I generate giving statements for multiple people?

Describes how to generate giving statements for the entire church or for a subset.

Written by Jorge
Updated over a week ago

How do I embed the giving portal on our website?

Describes the steps to add the giving form to any website.

Written by Jorge
Updated over a week ago

Can I Text-to-Give to a specific fund?

How to Set up a Keyword for a specific designation

Written by Lauren
Updated over a week ago

Transactions

What is a batch?

Describes what a batch is and when one is created.

Written by Jorge
Updated over a week ago

When are deposits made?

Describes how long after a payment is processed before the deposit is expected.

Written by Jorge
Updated over a week ago

How do I create a batch?

Describes how to create a new batch.

Written by Jorge
Updated over a week ago

How do I add contributions?

Describes how to add or import transactions/contributions.

Written by Jorge
Updated over a week ago

How to enter an In-Kind Contribution

The process of adding an non monetary donation into Contributions

Written by Lauren
Updated over a week ago

How do I edit an existing batch?

Describes how to edit an existing transaction batch.

Written by Jorge
Updated over a week ago

How do I delete a batch?

Describes how to delete a batch.

Written by Jorge
Updated over a week ago

How do I close/post a contribution batch?

Describes how to close a transaction/contribution batch and optionally post it to accounting.

Written by Jorge
Updated over a week ago

How do I find and reopen a closed batch?

Describes how to access and reopen a closed batch.

Written by Lauren
Updated over a week ago

What batch reports are available?

Explains what the available batch reports are and how to run them.

Written by Jorge
Updated over a week ago

What are unmatched contributions?

Describes what unmatched contributions, how they occur, and how to handle them.

Written by Jorge
Updated over a week ago

How can I view open and pending batches?

Describes how you can view batches of all statuses.

Written by Jorge
Updated over a week ago

Can I download a PDF of a batch?

Describes how to download a PDF of the transactions on a contribution batch.

Written by Jorge
Updated over a week ago

How do I refund a donation?

Describes how to refund a donor's online transaction (donation).

Written by JR
Updated over a week ago

Pledges

What is a giving campaign and pledge?

Introduction to giving campaigns and pledges

Written by Jorge
Updated over a week ago

How do I add a giving campaign?

Describes the steps needed to create a giving campaign

Written by Jorge
Updated over a week ago

How do I add a giving pledge?

Describes how to add a pledge to an existing campaign.

Written by Jorge
Updated over a week ago

How do I track progress for giving campaigns and pledges?

Describes how to view progress on both a giving campaign and pledges.

Written by Jorge
Updated over a week ago

How do I delete a giving campaign?

Describes how to delete an existing giving campaign

Written by Jorge
Updated over a week ago

How do I delete a pledge?

Describes how to delete an existing giving pledge from the system.

Written by Jorge
Updated over a week ago

Integrations

How does the Pushpay integration work?

Describes how the Pushpay integration is set up and functions.

Written by Jorge
Updated over a week ago

Envelopes

How do I assign a new giving envelope number?

Describes how to assign a giving envelope number to a person.

Written by Jorge
Updated over a week ago

How do I remove a giving envelope?

Describes how to remove (unassign) giving envelopes from a person.

Written by Jorge
Updated over a week ago

Recurring Schedules

How do I view all recurring giving schedules?

Describes how to view all recurring contribution schedules, both active and inactive.

Written by Jorge
Updated over a week ago

How do I edit an existing recurring giving schedule.

Describes how to modify the details of an existing recurring giving schedule.

Written by Jorge
Updated over a week ago

How do I delete or stop a recurring schedule?

Describes how to remove or stop a recurring schedule from continuing.

Written by Jorge
Updated over a week ago

Businesses

How do I add a business?

Describes how to add a new business.

Written by Jorge
Updated over a week ago

How do I edit business?

Describes how to edit an existing business.

Written by Jorge
Updated over a week ago

How do I delete a business?

Describes how to delete or remove a business.

Written by Jorge
Updated over a week ago

How does giving on behalf of a business work?

Describes giving on behalf of a business and business giving.

Written by JR
Updated over a week ago

What is a soft credit?

Describes what a soft credit is and how to add a soft credit.

Written by JR
Updated over a week ago

How do I download a business's giving statement?

Describes how to download the giving statement for businesses.

Written by Jorge
Updated over a week ago