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How do I set up my check scanner for remote deposit?
How do I set up my check scanner for remote deposit?

Describes the steps needed for setting up check scanning in SmartPay by Jack Henry for remote deposit.

Updated over a week ago

You will need the Remote Deposit permission to perform this action.

In addition, remote deposit will need to have been enabled on the subscription as well.

Go to Contributions > Remote Deposit from the side menu. This will take you over to SmartPay by Jack Henry™. This is where you create deposit batches and scan checks for remote deposit. Once submitted for processing, those checks will be automatically brought into One Church along with the scanned check images, where you will link to donor profiles and choose designations.

In SmartPay, navigate to Transactions > Remote Deposit Complete from the left-hand menu:

Then click on "Create New Deposit" in the lower right. If this is the first time creating a batch, you'll see a pop-up asking you to install the needed software. The system will guide you through to get your scanner installed.

Installing Device Control

When prompted, click on "Download Device Control" from the pop up that appears when accessing a deposit batch for the first time with an uninstalled scanner.

This will result in a file being downloaded named "ProfitStarsDeviceControlLauncher...exe or similar. Run this installer.

Installing the Check Scanner

Once installed, the web browser will show a new pop-up where you can add scanners. In the lower right of your computer, you'll see a small window asking you for details of the scanner you have. Choose the manufacturer and model and then click on Install. Then follow the on-screen prompts.

Once completed, go back to SmartPay. Note that the page may need to be refreshed. If done correctly, you will able to click on the "Create" button. If additional registration of the scanner is needed, please reach out to us for assistance.

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