One Church Software

Describes what a batch is and when one is created.

What is a batch?

Describes how long after a payment is processed before the deposit is expected.

When are deposits made?

How do I create a batch?

Describes how to add or import transactions/contributions.

How do I add contributions?

Describes the process of adding a non-monetary donation into Contributions

How do I enter an in-kind contribution?

Describes how to edit an existing transaction batch.

How do I edit an existing batch?

How do I delete a batch?

Describes how to close a transaction/contribution batch and optionally post it to accounting.

How do I close/post a contribution batch?

Describes how to access and reopen a closed batch.

How do I find and reopen a closed batch?

Explains what the available batch reports are and how to run them.

What batch reports are available?

Describes what unmatched contributions, how they occur, and how to handle them.

What are unmatched contributions?

Describes how you can view batches of all statuses.

How can I view open batches?

Describes how to download a PDF of the transactions on a contribution batch.

How can I download a PDF of a batch?

Describes how to refund a donor's online transaction (donation).

How do I refund a donation?

How to record a chargeback for a donation.

How do I handle chargebacks?

Describes how to account for a returned check.

How do I handle a returned check?

Describes when an ACH Return may occur and what each code means.

What is an ACH Return?

Describes how to move transactions found within a batch.

How do I move transactions between batches?

Describes how to handle returned transactions.

What happens when a transaction is returned?

How does the giving portal match profiles for individual and recurring donations?

Transactions

One Church Home

Mobile App

Online Giving

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