Skip to main content

How do I manage sign-ups for an event?

Describes how to view, add, and manage sign-ups on an event.

You will need the Full Write Events permission, or be set as an organizer of the event, to perform these actions.

The event must be configured to require registration before sign-ups can be collected. See the Registration tab of the event editor in How do I add an event? for setup details.

Events that have registrations show a Signups tab on the event detail page. This is where you see who has signed up, add new sign-ups, edit existing ones, and export the list.


What's on the Signups tab

The Signups tab opens with four counter cards at the top — one for each response status:

  • Going - confirmed attendees. Only sign-ups in this status count toward the event's attendee limit.

  • Maybe - tentative responses.

  • Can't Go - declined responses.

  • No Response - people invited but who haven't replied yet.

Below the counters are the + Add Person and Invite buttons, the Filter and Columns controls, and the sign-up table itself.

Tip: Use the Columns button to toggle which form fields appear in the table. Use Filter to narrow the list by status, time, or other fields. People with a badge icon next to their name are on the event guest list.


Adding a sign-up

Click + Add Person. The event's linked sign-up form opens in an Add Form Entry modal. The first field is:

  • Submitter - search for an existing profile in One Church Software. Optional — if you select someone, their profile info auto-fills the rest of the form. Leave it blank to capture a guest who isn't in the system.

Complete the rest of the form (name, email, phone, ticket selections, times, custom questions — whatever the form is configured for) and click Submit. The new sign-up appears in the table.

Tip: Duplicate sign-ups are blocked only when the form's Profile Information section is set to add the submitter to the guest list. If duplicate prevention matters for your event, check that setting on the sign-up form.


Editing or viewing a sign-up

In the sign-up table, click the 3-dots menu at the start of a row. Use View Sign Up to see the responses the person submitted (read-only), or Edit to change their status, guest count, or any form field. You can also open a sign-up by clicking the person's name and using the View Sign Up button at the bottom of the detail pop-up.


Understanding the counts

A few definitions help when reading the Signups table and counter cards:

  • Items / Tickets - any non-hidden ticket or item field on the linked sign-up form, plus the number purchased or claimed and the number remaining (if a max is set). For repeating events, the quantity is replenished automatically each occurrence. Deleting a sign-up returns its tickets to the pool.

  • Attendee list counts - the four counter cards at the top reflect people on the form who are marked as event guests. This includes the submitter (when the Profile Information section is configured to add them) and any people in person fields on the form whose configuration includes "Add person to guest list if form is linked to an event?"

  • Total Guests - the total people marked as event guests on the form. May or may not include the submitter depending on form settings.

  • Additional Guests - names of anyone entered into other people fields on the form (children, plus-ones, etc.).

  • Form fields as columns - most sign-up form fields can be shown directly in the table via Columns, including items and tickets. Repeating section fields are the exception — those can only be viewed by exporting the table.


Identifying people on the guest list

People who are on the event guest list show a badge icon next to their name. Anyone with this icon is counted toward the four status counters (Going, Maybe, Can't Go, No Response).

For example, if a sign-up form lets parents register their children for an event but the parents themselves aren't attending, the table only shows the badge icon under the Additional People column for each child. The badge is also a quick way to verify that the linked sign-up form is set up correctly — if no one shows the badge, the form's guest-list configuration probably needs adjusting.

Other Helpful Articles

Did this answer your question?