You will need the Limited Read People permission to see a person's full row on this list. You need it at one or more of that person's campuses. Staff without it can still see the people directory, and Guests need to be given access to it.
To find contact records in One Church Software, including people and businesses, click Contacts in the left-hand menu. The Contacts section has two tabs: People and Businesses.
The People tab
The People tab opens by default. It lists person records in a table, with columns such as first name, last name, email, phone, address, campus, birthday, age and record type.
Click Columns at the top right of the table to choose which columns appear.
To export, tick the boxes next to one or more people, then click Actions at the top right of the page and choose the export option.
Use the search bar at the top of the tab to find someone quickly, and the filters to narrow the list, for example by name.
The Campus column
The Campus column is shown by default when your account uses more than one campus, and hidden when it does not.
If your account has two or more organizations but only one campus, it becomes an Organization column instead.
Each cell shows the person's first or primary campus, then a +N pill if they belong to more. Hover over the pill to see the rest.
A person with no campus shows All Campuses.
Narrowing the list by campus
Two different tools narrow the list, and they treat records available to every campus differently:
The campus selector at the top of the page shows people at the campuses you choose. People with no campus always appear. What is the campus selector? explains how it works.
The Campus filter on the list works on top of the campus selector. When you pick a campus in it, people with no campus are hidden unless you also tick (Blanks).
Tip: If people you expect are missing, clear the Campus filter on the list, or tick (Blanks) in it.
People from other campuses
If you are limited to certain campuses, with no campus override, you also see Listed people from the other campuses in your organizations. They appear as directory rows:
You see their name, but no contact columns and no custom fields.
You cannot act on them, for example to edit or export them.
Text search matches them by name only.
Filters on columns you cannot see leave them out, and sorting on those columns only sorts the people you can see in full.
If you hold a campus override at an active campus, you do not get these directory rows. You see only people inside your campus access.
Tip: If you need to work with someone who only appears as a directory row, Add to Campus can bring them into one of your campuses. It needs Limited Write People and Limited Read People at that campus.
The Businesses tab
To view business contacts, click the Businesses tab. It shows a similar table, with columns such as name, description, email, phone and address, plus any custom fields your church has set up.
As with people, use Columns to choose the visible columns, and tick the boxes to select businesses and export them from the Actions menu.