You will need the Check-In permission to perform these actions.
- Dymo Label Writer. We recommend the LabelWriter 450 Turbo with Large Shipping (2 5/16" x 4") Labels.
- Zebra Printers. We recommend the GK420d with 3" x 2" Direct Thermal Labels. Most other Zebra printers should work as well including the GK420d, GK420t, ZQ510, ZD420. However, the LP2844Z does not work.
Note: Custom labels are ONLY supported with Dymo.
Devices used as check-in stations need to be authorized before they can be used. This is a one time process. After authorization, you do NOT need to sign into One Church Software from that device to start checking in at an event. You can authorize any computer such as phones, tablets, laptops, desktops, etc. You can print labels from a phone or tablet by printing to another station.
Important: check-in stations must have access to the internet to function properly.
Do the following on each device you want to use as a check-in station.
If your check-in station does not need to print labels or if using a phone/tablet, then you can skip this section. Otherwise, please do the following steps on each check-in station. You will need either a Dymo Label Writer or Zebra printer to print labels.
If the check-in station will be using a scanner, make sure it scans with a CR suffix. Read the owner's manual for the scanner to see how to set that option. If you plan on scanning QR codes as part of the pre-checkin process within our mobile app, you will need a 2D scanner. Here is a link to one on Amazon.
Note: For Tera scanners, we recommend you set the Transmission Speed to High. Please see your owner's manual for instructions.
Install the Printer
Choose your printer model from the list below
After installing the printer software, you also need to authorize the device.
Setting up a phone or tablet as a check-in station
Phone and tablet stations (i.e. iPad, iPhones, Fire Tablet, etc.) cannot print labels themselves. They rely on a desktop stations (PCs or Macs) to do the actual printing. This is because Dymo/Zebra can only be installed on a PC or Mac.
An exception to this is the Microsoft Surface Pro tablet (or similar). Since they are technically PCs, you can actually install the printer and print directly from that tablet.
Important: If using a Microsoft Surface, it must be a Surface Pro. The Surface RT will not work.
If you do not need to print labels on the phone or tablet station, then skip to the next section.
To allow printing from a phone/tablet station, you will need to first set up a desktop station that can print labels. Perform the steps outlined in the "Station Requirements" and "Authorizing a Device" on the desktop computer. Make sure the "Print to" field is set to "This station".
Next, authorize the phone or tablet to be a check-in station (see section below name "Authorizing a Device"). Make sure you choose the desktop station you added earlier in the "Print to" drop down field. This tells the system that any print requests from the phone/tablet station should be sent to that desktop station to print. Make sure the desktop station is online, running the check-in station, and has the printer turned on.
Authorizing a Device
Stations connect to your One Church Software account using device data stored in your browser's local storage. The benefit to doing this is so that you do not need to sign in to access their check-in station.
However, you will need to reauthorize a check-in station if you have deleted your local storage or if you are using a different browser than the one that was used to authorize.
While on the device you want to authorize, click on "More > Check-In > Stations" in the left hand navigation menu. Then, click on the "Authorize This Device" button in the upper right area.
A pop up will appear with the following fields:
- Name - the name of the check-in station. Use a name that will help you identify this station as it will be used in reporting and check-in logs as well.
- Type - either Manned or Self. With manned check-in stations, volunteers can search attendees by name, phone number, or barcode. They can also add brand new attendees for immediate check-in by default. With self check-in stations, anyone can look up an attendee by phone number or barcode and check them in. Searching by name or adding new attendees is prohibited.
- Prints To - which station this station should print to when printing labels. The selected station must be online and running the check-in system as well have the printer connected and set up using the instructions above. The default is to print to itself.
- Theme - the station them to use.
- Show Keyboard? - whether to show a virtual keyboard or note. It is recommended to show the virtual keyboard if your check-in station does not have a physical keyboard (e.g. the device is touch screen).
Once you are finished, click "Authorize" to finish.
Important: an authorization token is stored on the device's web browser. You must use the same browser when launching the check-in system from that device. Also, do not clear cookies or local storage as that will revoke authorization for that device. If this happens, you will need to reauthorize.
- If you plan on printing labels at your event, we highly recommend testing ALL check-in stations beforehand to make sure it is not only set up correctly, but also that the labels print as expected.