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How do I reset a password for another user?
How do I reset a password for another user?

Describes how to send a password reset email on behalf of another user.

Updated over a week ago

You will need the Full Write People permission to perform this action.

While you cannot reset a user's password yourself, you can send them an email with a link for them to reset the password. To do this, navigate to the person and click on "Change username/password."

In the pop up, click on "Send reset password email" to send them the email. This button will only appear if they are a user in the system.

Helpful Tips

  • You can also reset a password from the login screen. You will need the user's account email address.

  • If they say they did not receive the email, advise them to check their spam folder.

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