Chat gives you three tools for handling unwanted contact: Report, Ignore, and Block. Ignore and Block solve different problems, so it helps to know which one you need.
Tip: For age-based protections — the date-of-birth check and the rule that minors and adults can't share a Private Message — see Age requirements and child safety in Chat.
Reporting a message
Any member can report someone else's message (not their own, and not system messages).
Open the message's actions and choose to report it.
Pick a reason: Harassment, Inappropriate content, Spam, Safety concern, Hateful conduct, or Other.
Optionally add up to 1,000 characters of detail. A child-safety toggle flags the report as a safety concern.
Tip: Reports are confidential. The reported person is never notified and never sees who reported them. Only moderators — channel admins or chat admins — can see reports, including the reporter's name.
Viewing reports (for moderators)
Moderators review reports from Manage Members on a standalone channel. Each member row shows how many times they've been reported; clicking that number opens a read-only list of the reports against them — the reported message, who reported it, and when.
Tip: There is no "resolve" or "dismiss" button. Reports are an awareness tool — moderators review what's been reported and act on it, for example by deleting the message or following up with the person. This report list is only available on standalone church-wide channels, not in group or service-plan chats.
Ignore
Ignoring someone is a private quiet-down. Their messages stop adding to your unread badges and notifications and are collapsed behind a "show" link on your screen. It's completely silent — the other person isn't told. Ignore only changes your own view, and it does not remove anyone from a shared channel.
Block
Blocking hard-stops one-on-one Private Messages between you and another person, in both directions — you can't start one or send in an existing one. Their presence and typing are hidden from you, and they aren't notified that you blocked them.
Tip: If you blocked someone but still see them in a shared channel, that's expected. Block only stops one-on-one Private Messages — it never removes anyone from a shared channel or group chat, and it doesn't affect group conversations. To quiet their messages in channels, use Ignore as well.
Both Ignore and Block are toggled from a person's profile card — click their avatar to open it.
