You will need the Contributions Settings permission to set up keywords. The Full SMS permission is also required for full Text Giving administration.
Yes. Donors can give to a specific designation over text by adding a keyword to their GIVE message. Create the keyword once in Contributions Settings, then donors text GIVE + amount + keyword to the church's Text Giving number.
Set a keyword for a designation
From the left-hand navigation menu, go to Contributions > Settings and click the Text Giving tab.
Under the Additional Designations section, click + Add Keyword.
In the Add Text Giving Keyword modal, choose a designation from the Designation dropdown. Start typing to filter the list.
After the designation is selected, the window expands to show a Keyword field and a Merchant Account dropdown. Type the keyword for donors to text. The keyword is saved in uppercase automatically.
Use the Merchant Account dropdown to choose which merchant account should process gifts using this keyword. Leave it on Use Global Default to follow the church's default merchant account.
To add more than one keyword for the same designation, click the + button beside the keyword row to add another. When finished, click Save.
Tip: Keep keywords short, memorable, and unique. Donors can text any of the keywords saved here for that designation.
How donors give to a specific designation
Once a keyword is saved, donors text the word GIVE, the amount, and the keyword to the church's Text Giving number.
GIVE + AMOUNT + KEYWORD
For example, to give $25 to a designation with the keyword TEST, a donor would send: GIVE 25 TEST
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