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Can I Text-to-Give to a specific designation?

How to Set up a Keyword for a specific designation

Updated this week

You will need the Full SMS permission to perform these actions. You will also need the Contributions Settings permission to perform these actions.

Version 7

Setting a keyword for a designation

From the left-hand navigation menu, go to Contributions > Settings. Then select the Text Giving tab and select Add Keyword.

In the Add Text Giving Keyword pop-up, select the desired designation from the drop-down you would like to add a keyword for.


Tip: A text box is also available for you to search through he dropdown listing

Once the designation is selected, the pop-up will expand to display a text field where you can enter the desired keyword.

The keyword will autocase. The merchant account dropdown gives you the ability to select which merchant account the donation should be processed by, dictating where the donation should be deposited.

One completed, select save

Using "Text to Give" to donate to a specific designation

After you have created a keyword under the designation as described above, your donors can now add the keyword after the word GIVE and the amount they intend to donate.

GIVE + AMOUNT OF DONATION ($25) + KEYWORD (TEST)

Example of an SMS a donor would send: GIVE 25 TEST


Version 6

Setting a keyword for a designation

From the left-hand navigation menu, go to Contributions > Settings, and select "Edit" from the dropdown at the end of the designation you are trying to modify.

Under the Options section of the pop-up up locate "Text Giving" and select "Add Text Giving Keyword."

You need to create a Keyword for this designation, as shown in the screenshot below:

Be sure to "Save" your changes.

Using "Text to Give" to donate to a specific designation

"Text to GIVE" donations can be specific to a designation. After you have created a keyword under the designation as described above, your donors can now add the keyword after the word GIVE and the amount they intend on donating.

GIVE + AMOUNT OF DONATION ($25) + KEYWORD (TEST)

Example of an SMS a donor would send: GIVE 25 TEST

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