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How to take a screenshot for Mac and PC.

Describes how to take a screenshot which is often needed to troubleshoot support issues.

Updated over a month ago

🖥️ On a Windows PC

  1. Easiest Method: Print Screen Key

    • Press the PrtScn (Print Screen) key on the keyboard.

    • Then open a program like Paint or Word and press Ctrl + V to paste it.

  2. Snipping Tool (More Flexible)

    • Press the Windows Key + Shift + S.

    • The screen will dim, and you can drag the mouse to select what you want.

    • The screenshot goes to the clipboard (they can paste it into email, Word, or Paint).

  3. Full Screen & Save Automatically

    • Press Windows Key + PrtScn.

    • The screenshot is saved directly to the Pictures > Screenshots folder.

🍎 On a Mac

  1. Whole Screen

    • Press Command (⌘) + Shift + 3.

    • Screenshot saves directly to the desktop.

  2. Part of Screen

    • Press Command (⌘) + Shift + 4.

    • Drag to select an area, and it will save to the desktop.

  3. Menu Option (Super Easy)

    • Press Command (⌘) + Shift + 5.

    • A small menu pops up at the bottom with easy buttons for capturing the screen or recording.

On both Mac and PC, the screenshots usually go straight to the Desktop or Pictures folder, so they don’t need to worry about pasting unless they use the Print Screen method

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