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How do I run the check-in system in kiosk mode?

Describes how to run the check-in system in full screen.

Desktop app

These steps apply to the One Church Software Check-In app installed on a computer or tablet. Kiosk mode fills the entire screen so guests see only the check-in station.

Windows and macOS

To run the system in full screen/kiosk mode, do either of the following:

  • Go to View > Toggle Kiosk Mode

  • Press Ctrl + Shift + Enter on your keyboard

The system will go completely full screen. To exit, use either option again - both toggle kiosk mode on and off.


Mobile devices

On phones and tablets, full-screen behavior comes from the device's own app-pinning feature rather than from the Check-In app.

Android

To run the system in full screen/kiosk mode:

  1. Go to Settings and search "pin".

  2. Look for Pin App in the results.

  3. Once located, enable it.

  4. Open the check-in app and go to the app drawer, where you see all currently running apps.

  5. Tap the app icon at the top, then choose Pin this app.

Android Settings search results showing the Pin App option

iOS

iOS uses Guided Access to lock the device to a single app:

  1. Go to Settings > Accessibility, then turn on Guided Access.

  2. Tap Passcode Settings, then tap Set Guided Access Passcode.

  3. Enter a passcode, then re-enter it. You can also turn on Face ID or Touch ID here as a way to end a Guided Access session.

  4. Open the check-in app.

  5. On an iPhone X or later, triple-click the side button. On an iPhone 8 or earlier, triple-click the Home button.

  6. If you want parts of your screen to stop responding to touch, use one finger to circle those areas. You can move or resize the circle, or tap the X to remove it.

  7. Tap Guided Access, then tap Start.

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