You stay signed in to One Church Software for a set period before you are asked to log in again. How long depends on whether you are using a web browser or the mobile app.
How long a session lasts
Web browser - up to 30 days.
Mobile app - up to 1 year.
Why you might be signed out sooner
If you are asked to log in more often than expected, something is ending the session early. The most common causes are:
Signing out in another tab or window - logging out anywhere signs you out everywhere in that browser.
Clearing cookies or site data - One Church uses a cookie to remember you, so clearing it signs you out.
A browser set to clear cookies on close - in Chrome, check Settings > Privacy and security > Third-party cookies for an option to delete site data when you close all windows.
Private or incognito windows - these discard cookies when the window closes, so you are signed out every time.
Changing your password - this ends existing sessions and you will need to log in again.
If none of these apply and you are still being signed out early, contact support so we can take a look.