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How do I enable background checks?

Describes the steps needed to start submitting background checks within the system.

Protect My Ministry background screening banner.

We've partnered with Protect My Ministry to help ministries implement and maintain a thorough background screening program for employees, staff and volunteers. This fully integrated service lets you order and manage background checks directly within One Church Software. Billing is handled entirely through your account with Protect My Ministry, and One Church won't have access to your billing information.

You will need both the Integrations and Write Background Checks permissions to perform this action. Integrations is account-wide, so it applies at every campus and a campus override cannot take it away. Write Background Checks is campus-scoped, so a campus override can change it at one campus. See Other and People for what these permissions cover, and Campuses and organizations in Version 8 for how campus access works.

Important: Set up an account with Protect My Ministry using the link below before enabling this integration. A new account must be set up. An existing Protect My Ministry account cannot be used. Please speak with them to transfer any prepaid background checks to the new account if needed.

Set up a Protect My Ministry account by visiting this link: https://www.protectmyministry.com/onechurch-software-signup

Note: The prepayment discount options during sign up are optional.

Tip: If you're interested in Child Safety Training, check that option in step two of the onboarding form.

Once everything is set up with Protect My Ministry, they will provide a username and password.

Note: There is an average turn around time of 72 hours for new Protect My Ministry accounts. An email message will be received with the username and password once they finish onboarding the Protect My Ministry account.

Enter these credentials into One Church Software to link the two systems. To do this, go to Contacts > Screenings from the left-hand menu and click the blue Enable Now button. Until the integration is enabled, the Background Checks page shows an overview of the Protect My Ministry partnership instead of the list of checks.

You can also start from Settings & Tools (Cog icon in the tool-bar) > Integrations. Find Protect My Ministry in the Others section and click Enable.

Either way, the setup has two steps:

  • Step 1 - sets up your new Protect My Ministry account. This is required even if your church already has a Protect My Ministry account.

  • Step 2 - links that account. Enter the username and password provided by Protect My Ministry and click Authorize.

If the credentials are correct, the integration is enabled and you can start running background checks.

Next Steps

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