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How do I enable background checks?
How do I enable background checks?

Describes the steps needed to start submitting background checks within the system.

Updated over a year ago

We've partnered with Protect My Ministry to help ministries implement and maintain a thorough background screening program for employees, staff and volunteers. This fully integrated service lets you order and manage background checks directly within our platform.

This article explains how to get started.

You will need the Write Background Checks and Integrations permissions to perform this action.

Important: You will need to set up an account with Protect My Ministry using the link below before enabling this integration. A new account must be set up. You will not be able to use an existing account. Please speak with them to transfer any prepaid background checks to the new account if needed.

You can set up your account by visiting this link: https://www.protectmyministry.com/onechurch-software-signup

Note: the prepayment discount options during sign up are optional.

Important: if interested in Child Safety Training, make sure to check that option in step two of the onboarding form.

Once everything is set up with Protect My Ministry, they will provide you with a username and password.

Note: There is an average turn around time of 72 hours for new Protect My Ministry accounts. You'll receive an email with your username and password once they finish onboarding your account.

You will need to enter these credentials into One Church to link the two systems together. To do this, go to Contacts > Screenings from the left-hand menu and click on the blue "Enable Now" button.

This will take you to a pop up where it will ask you to enter the username and password. Do so, and then click on the Authorize button. If the credentials given are correct, the integration will be enabled and you can start running background checks.

Next Steps

  • Once you've enabled the integration, you can start running background checks. Please see this article on how to get started.

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