You will need the Locations permission to change a campus's time zone, the Full Account permission to change an organization's, and the Limited Account permission to change the account's.
Your account has one time zone. With Version 8, each campus and each organization can also have its own. This article explains which zone a record's times use, what happens when you change a zone, and how times are shown to people in other zones.
Which time zone a record uses
One Church Software looks for a time zone in this order and uses the first one it finds:
The campus's own time zone.
The time zone of the campus's organization.
The account's time zone.
A stored time zone keeps working whatever your account looks like, with one campus or many, one organization or several.
Inactive campuses follow the same order as active ones, so deactivating or reactivating a campus moves no times.
An archived organization's time zone does not count.
Venues never have a time zone of their own. Their rooms and items use the venue's organization's time zone, otherwise the account's, and their calendars and Add Blockout show that zone.
What is new in Version 8
Already there before Version 8 - the account time zone, the (your time) line, and the account-wide time shift.
New in Version 8 - campus time zones, organization time zones, the Time Zone column, and the dialog that appears when you change a zone.
An organization's time zone is set when you edit it under Account settings, on the Organizations tab, and is left blank to use the account's. A campus's time zone is set when you edit the campus. The field shows when multi-campus or multi-organization is on, or when a zone is already stored.
Keep the times or keep the moments
When you change a campus's time zone, active or inactive, a dialog asks what should happen to the times already saved there. You have two choices:
Keep the times as entered (the default) - every time keeps the same clock reading in the new zone. The real moment it happens moves.
Keep the exact moments - every time stays at the same real moment, so the clock reading you see changes.
Example: Riverside North holds a 10:00 AM Sunday service and was set to Central time by mistake. North is really in Eastern time, so you change its zone to Eastern. If you choose Keep the times as entered, the service still reads 10:00 AM, now in Eastern time, which is what you want here. If you choose Keep the exact moments, the service stays at the same instant it was saved for, so it now reads 11:00 AM Eastern.
Most churches enter local clock times, so Keep the times as entered is usually right. Choose Keep the exact moments when the moment itself matters more than the clock reading, for example an online event that people in several zones join at the same instant.
If the move fails, the time zone goes back to what it was.
Deactivating a campus shows no dialog, because no times move.
Changing an organization's time zone
Changing an organization's time zone first previews every row that will be affected. That includes rows at inactive campuses that inherit the organization's zone, and bookings at its venues. It then asks the same two questions: Keep the times as entered or Keep the exact moments.
If nothing is affected, it saves with no prompt.
If the move fails, the time zone goes back to what it was and the save shows an error.
Changes that keep clock times without asking
When a venue moves to another organization, its bookings keep their clock times as entered. No dialog appears.
When two campuses in different time zones are merged, clock times are kept as entered, and no choice is offered.
What follows a campus clock
These times use the campus's time zone, found in the order above:
Event dates, event times and registration windows
Check-in windows and check-in logs
Schedules and their exceptions
Facility requests
Service plan times
Form windows, coupons and ticket dates
Sermon publish times
Workflow times
A record on more than one campus uses its primary campus.
Exceptions
A person's blockouts follow their primary campus.
Room and item blockouts follow their location.
Report schedules and repeating bills stay on the account's time zone.
A record with no primary uses its organization's time zone when your account has more than one organization and the record has organizations but no campuses. Otherwise it uses the account's.
Primary campus and primary organization
Primary campus appears on a record only when the campuses you chose are in different time zones. The record's times then use the primary campus's zone.
Primary organization appears, and is saved, only when the organizations you chose are in different time zones.
The (your time) line and zone notices
Times are always shown in the record's own time zone. When your browser is in a different zone:
A line marked (your time) shows the same time in your browser's zone. It appears only when your browser's offset differs from the record's zone, and it uses your browser's setting, not your profile.
An event shows a notice: Times are in [zone], the [campus] campus's time zone. Your browser is on [browser zone].
A calendar that mixes zones shows: Times are shown in each event's campus time zone. Your browser is on [browser zone].