Processing fees for online giving are tracked in several places throughout One Church, so you can find the level of detail you need whether you're checking a single transaction or reconciling an entire deposit.
Transaction Listing
Open the batch containing the payment under Contributions > Batches, then view the list of transactions inside it. Each transaction row includes a Fees column showing the processing fee charged for that specific payment.
Covered processing fees
When a donor covers the processing fee on a gift, a heart icon appears next to the Paid amount in Contributions > Transactions. The heart means the donor covered the processing fee, and the amount shown for that transaction includes the covered fee. A transaction without the heart did not have a covered fee.
Tip: When matching a gift with the heart to a bank deposit, use the amount shown in the transaction, which includes the covered fee.
Batch Summary Report
Go to Reporting > Report Library in the left-hand menu (or click the Reports button from Contributions > Batches) and run the Batch Summary report. This report breaks fees down in a few ways:
Batch Overview – shows the Total Fees across all batches included in the report
Designation Overview – shows fees per giving designation
Payment Method Overview – shows fees per payment method
Source Overview – shows fees per source the payment came from
Contribution Query Builder
For custom, ad-hoc reporting, open Reporting > Query Builder > Contributions in the left-hand menu. Add Fees as a column, along with any filters you need (date range, designation, batch, etc.), to build a report tailored to what you're looking for.
